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Your privacy is important to us
To maximise the security of your personal information, we have developed this policy so you can clearly understand how we collect information from our website for the purpose of optimising the service of the site itself. Please follow the security guidelines that we suggest in this policy.
Note: Duchamp will not acquire personal identity information when you visit our site, unless you choose to provide such information, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.
Similar to other commercial websites, this site utilises standard Internet technology of web server logs to collect information about how the site is used. Information gathered may include the date and time of visits, the pages viewed, time spent, and sites visited immediately before and after our website, and your IP address.
Duchamp uses an electronic payment gateway called NAB Transact. NAB Transact is an online credit card processor that uses technology to ensure that transaction details are protected and cannot be read over the Internet. Your full credit card details are received and processed only by NAB Transact. NAB comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure security of your credit card details.
Your IP address identifies your computer in the online network when you are connected to the internet. IP addresses are automatically collected by our web server as part of demographic and profile information known as “traffic data,” so that you can consistently receive the web pages you request.
If you choose to correspond with us via email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. However, email is not recognised as a secure medium of communication. For this reason, we request that you do not send private information to us by email, or if you do so it is at your own risk.
How do we use information?
We use your information for purposes of administering our business activities, optimising customer service, making our products and services available to clients and prospective customers.
As aforementioned, Duchamp will not obtain personal information about you unless you choose to provide such information to us, and information will not be used without your consent. However, in unlikely circumstances should they arise, we may disclose information when legally compelled to do so, in other words when, in good faith, we believe the law requires it, or for the protection of our legal rights.
Protecting your information
Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. This applies for your credit card details and other secure order information. These details are never transmitted via email as a safety measure.
For site security purposes and to ensure that this service remains available to all users, Duchamp uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Minors must be supervised at all times
Children are not eligible to use our website and services. Therefore we request that minors (under the age of 13) do not submit any personal information to us, and only access the site under the supervised guidance and permission of parents or legal guardians.
We are committed to conducting our business in a stately manner in accordance with these principles to ensure the confidentiality of your personal information is protected and maintained.
If you have any queries regarding this policy, your private information, or our website, please contact us on 03 9095 7711.
ABN: 94 344 044 264